Property snagging needed clearer handoff between residents and workers
Property teams needed a mobile workflow where defects could be reported, scheduled, assigned, inspected, and verified without losing context across phone calls, paper notes, photos, and scattered status updates.
- Residents and property managers needed a structured way to add snags with descriptions, locations, features, images, and appointment dates
- Workers needed a focused task list with accept, reject, archive, and inspection actions
- Teams needed before-and-after photo evidence, notes, history, and status changes attached to each snag
- Appointment views needed filters for today, this week, this month, and archived snags so teams could prioritize work
