A creative purchase needed more structure than a standard checkout
The product had to guide customers from account creation into photo upload, pet profile capture, template choice, AI-assisted storybook generation, page review, collaboration, payment, sharing, and print ordering without making the experience feel fragmented.
- Photo upload, pet details, and personality prompts needed to feed one book-generation workflow
- Customers needed a way to preview and edit generated storybook pages before saving or buying
- The ordering journey had to connect digital review with payment, social sharing, and print fulfillment
- Authenticated routes, local session state, API calls, loaders, and error feedback had to stay predictable across the full funnel
